Computing Services Helpdesk Satisfaction Survey hohoho Tell us how you raised your problem last month Where did you raise the problem What was your experience of the problem raising process last month? What is the current status of the problem you raised last month Where you have had calls resolved last month - how timely did you consider this resolution to be? What is your experience of the way that helpdek communicated with you when working on your problem(s) last month Based upon your experience last month, would you use one of the helpdesks to obtain a resolution to your IT problem in the future? Do you have any thing else you would like to tell us at this time? 2 Personal visit to a helpdesk Personal visit Telephone Telephone Email Email Web self service Web Other Other < Previous previous Next > next