Unable to import excel file on Orbeon Staging due to invalid document error

Hi,

I want to import batches of my data through a source excel spreadsheet. I
followed the steps provided in the link below:
https://doc.orbeon.com/form-runner/advanced/excel.html 

The problem I am facing is after the file is uploaded, it identifies invalid
files after validation. Just this information of the document being invalid
is not very helpful. I am not able to identify the invalidation. I have
tried multiple trial and error mechanisms, made sure that the header has the
appropriate control names, verified that the data fields in the excel file
matches with the drop down answer options in the Orbeon form, even tried
importing just one line item form at a time to try and pin point the error,
etc. However, nothing seems to be working. Can you please throw some light
on what are the other possible factors that usually cause an invalid
document error after validation and in which case how to surpass them? Or am
I missing out on something here? Help will be greatly appreciated.

Thanks!

Sheena


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Hi Sheena,

Could you share with us a screenshot of the error(s) you are seeing? Also,
do you have any other errors showing up in your `orbeon.log` during the
import? If you see errors, but that they don't seem to help, could you also
attach the relevant part of your `orbeon.log` to your response?

Alex

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Hi Alex,

Please find attached a screenshot of the invalidation error that I see when
I try importing the excel file.  Import_error.JPG
<http://discuss.orbeon.com/file/t375632/Import_error.JPG>  

In my 'orbeon.log' I see an error "Invalid reference to captcha component".
I can't seem to figure out what this means.

Please find below the relevant part of the 'orbeon.log' where I have also
highlighted the line in bold which shows this error.

2018-05-01 04:54:19,093 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: filter", "path": "/xforms-server", "method": "POST"}
2018-05-01 04:54:19,093 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: chain", "path": "/xforms-server", "method": "POST",
"wait": "0"}
2018-05-01 04:54:19,093 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:19,093 INFO  ProcessorService  - /xforms-server - Received
request
2018-05-01 04:54:19,124 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "ajax with update events", "uuid":
"33b4773fed18af6a051a473f1e047dcc238da33e"}
2018-05-01 04:54:19,124 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "before document lock", "uuid":
"33b4773fed18af6a051a473f1e047dcc238da33e"}
2018-05-01 04:54:19,124 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "got document lock", "path": "/xforms-server", "method": "POST",
"uuid": "33b4773fed18af6a051a473f1e047dcc238da33e", "wait": "0"}
2018-05-01 04:54:19,140 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:19,202 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "1",
"document cache max size": "50"}
2018-05-01 04:54:19,202 INFO  ProcessorService  - /xforms-server - Timing:
109
2018-05-01 04:54:19,202 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "109 ms"}
2018-05-01 04:54:19,202 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: chain", "time": "109 ms"}
2018-05-01 04:54:19,202 INFO  lifecycle  - event: {"request": "1620",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: filter", "time": "109 ms"}
2018-05-01 04:54:19,530 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: filter", "path": "/fr/orbeon/shf-product-profile/import",
"method": "GET"}
2018-05-01 04:54:19,530 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: chain", "path": "/fr/orbeon/shf-product-profile/import",
"method": "GET", "wait": "0"}
2018-05-01 04:54:19,546 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:19,546 INFO  ProcessorService  -
/fr/orbeon/shf-product-profile/import - Received request
2018-05-01 04:54:19,624 *ERROR ProcessorImpl  - Invalid reference to captcha
component ``*
2018-05-01 04:54:19,765 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "new form session", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:19,780 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:19,858 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:19,874 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:19,905 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:19,983 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "2",
"document cache max size": "50"}
2018-05-01 04:54:20,030 INFO  ProcessorService  -
/fr/orbeon/shf-product-profile/import - Timing: 484
2018-05-01 04:54:20,030 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "484 ms"}
2018-05-01 04:54:20,030 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: chain", "time": "500 ms"}
2018-05-01 04:54:20,030 INFO  lifecycle  - event: {"request": "1621",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: filter", "time": "500 ms"}
2018-05-01 04:54:28,780 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: filter", "path": "/xforms-server", "method": "POST"}
2018-05-01 04:54:28,796 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: chain", "path": "/xforms-server", "method": "POST",
"wait": "0"}
2018-05-01 04:54:28,796 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:28,796 INFO  ProcessorService  - /xforms-server - Received
request
2018-05-01 04:54:28,811 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "ajax with update events", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:28,811 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "before document lock", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:28,811 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "got document lock", "path": "/xforms-server", "method": "POST",
"uuid": "0434c498a1fdbc50f56274f38c0c4aafd81a950f", "wait": "0"}
2018-05-01 04:54:28,858 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "2",
"document cache max size": "50"}
2018-05-01 04:54:28,858 INFO  ProcessorService  - /xforms-server - Timing:
62
2018-05-01 04:54:28,858 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "62 ms"}
2018-05-01 04:54:28,858 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: chain", "time": "62 ms"}
2018-05-01 04:54:28,858 INFO  lifecycle  - event: {"request": "1622",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: filter", "time": "78 ms"}
2018-05-01 04:54:28,937 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: nofilter", "path": "/xforms-server/upload", "method":
"POST"}
2018-05-01 04:54:28,952 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:28,952 INFO  ProcessorService  - /xforms-server/upload -
Received request
2018-05-01 04:54:28,952 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "before document lock", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:28,952 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "got document lock", "path": "/xforms-server/upload", "method":
"POST", "uuid": "0434c498a1fdbc50f56274f38c0c4aafd81a950f", "wait": "0"}
2018-05-01 04:54:28,952 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "2",
"document cache max size": "50"}
2018-05-01 04:54:29,015 INFO  ProcessorService  - /xforms-server/upload -
Timing: 63
2018-05-01 04:54:29,015 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "63 ms"}
2018-05-01 04:54:29,015 INFO  lifecycle  - event: {"request": "1623",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: nofilter", "time": "78 ms"}
2018-05-01 04:54:29,530 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: filter", "path": "/xforms-server", "method": "POST"}
2018-05-01 04:54:29,530 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: chain", "path": "/xforms-server", "method": "POST",
"wait": "0"}
2018-05-01 04:54:29,530 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:29,530 INFO  ProcessorService  - /xforms-server - Received
request
2018-05-01 04:54:29,546 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "ajax with update events", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:29,546 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "before document lock", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:29,546 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "got document lock", "path": "/xforms-server", "method": "POST",
"uuid": "0434c498a1fdbc50f56274f38c0c4aafd81a950f", "wait": "0"}
2018-05-01 04:54:29,561 INFO  lifecycle  - event: {"request": "1625",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/orbeon/shf-product-profile/validate", "method": "POST"}
2018-05-01 04:54:29,577 INFO  ProcessorService  -
/fr/service/orbeon/shf-product-profile/validate - Received request
2018-05-01 04:54:29,577 WARN  XFormsServer  - xxf:instance() - instance not
found {instance id: "fr-form-attachments"}
2018-05-01 04:54:29,608 INFO  lifecycle  - event: {"request": "1626",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/persistence/crud/orbeon/shf-product-profile/form/form.xhtml",
"method": "GET"}
2018-05-01 04:54:29,608 INFO  ProcessorService  -
/fr/service/persistence/crud/orbeon/shf-product-profile/form/form.xhtml -
Received request
2018-05-01 04:54:29,624 INFO  lifecycle  - event: {"request": "1627",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/mysql/crud/orbeon/shf-product-profile/form/form.xhtml",
"method": "GET"}
2018-05-01 04:54:29,624 INFO  ProcessorService  -
/fr/service/mysql/crud/orbeon/shf-product-profile/form/form.xhtml - Received
request
2018-05-01 04:54:29,640 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "2",
"document cache max size": "50"}
2018-05-01 04:54:29,640 INFO  ProcessorService  - /xforms-server - Timing:
110
2018-05-01 04:54:29,640 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "110 ms"}
2018-05-01 04:54:29,640 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: chain", "time": "110 ms"}
2018-05-01 04:54:29,640 INFO  lifecycle  - event: {"request": "1624",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: filter", "time": "110 ms"}
2018-05-01 04:54:29,702 INFO  ProcessorService  -
/fr/service/mysql/crud/orbeon/shf-product-profile/form/form.xhtml - Timing:
78
2018-05-01 04:54:29,702 INFO  lifecycle  - event: {"request": "1627",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "78 ms"}
2018-05-01 04:54:29,702 INFO  ProcessorService  -
/fr/service/persistence/crud/orbeon/shf-product-profile/form/form.xhtml -
Timing: 94
2018-05-01 04:54:29,702 INFO  lifecycle  - event: {"request": "1626",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "94 ms"}
2018-05-01 04:54:29,796 ERROR ProcessorImpl  - Invalid reference to captcha
component ``
2018-05-01 04:54:30,077 INFO  lifecycle  - event: {"request": "1625",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "new form session", "uuid":
"c2b9980b3b0977cf76c484feb84bcd4587783ea1"}
2018-05-01 04:54:31,358 INFO  ProcessorService  -
/fr/service/orbeon/shf-product-profile/validate - Timing: 1781
2018-05-01 04:54:31,374 INFO  lifecycle  - event: {"request": "1625",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "1,813 ms"}
2018-05-01 04:54:33,155 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: filter", "path": "/xforms-server", "method": "POST"}
2018-05-01 04:54:33,155 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "start: chain", "path": "/xforms-server", "method": "POST",
"wait": "0"}
2018-05-01 04:54:33,155 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle"}
2018-05-01 04:54:33,155 INFO  ProcessorService  - /xforms-server - Received
request
2018-05-01 04:54:33,171 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "ajax with update events", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:33,171 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "before document lock", "uuid":
"0434c498a1fdbc50f56274f38c0c4aafd81a950f"}
2018-05-01 04:54:33,171 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "got document lock", "path": "/xforms-server", "method": "POST",
"uuid": "0434c498a1fdbc50f56274f38c0c4aafd81a950f", "wait": "0"}
2018-05-01 04:54:33,202 INFO  lifecycle  - event: {"request": "1629",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/persistence/search/orbeon/shf-product-profile", "method":
"POST"}
2018-05-01 04:54:33,202 INFO  ProcessorService  -
/fr/service/persistence/search/orbeon/shf-product-profile - Received request
2018-05-01 04:54:33,233 INFO  lifecycle  - event: {"request": "1630",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/mysql/search/orbeon/shf-product-profile", "method": "POST"}
2018-05-01 04:54:33,233 INFO  ProcessorService  -
/fr/service/mysql/search/orbeon/shf-product-profile - Received request
2018-05-01 04:54:33,249 INFO  lifecycle  - event: {"request": "1631",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/persistence/form/orbeon/shf-product-profile", "method": "GET"}
2018-05-01 04:54:33,249 INFO  ProcessorService  -
/fr/service/persistence/form/orbeon/shf-product-profile - Received request
2018-05-01 04:54:33,265 INFO  lifecycle  - event: {"request": "1632",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "start: handle", "path":
"/fr/service/mysql/form/orbeon/shf-product-profile", "method": "GET"}
2018-05-01 04:54:33,265 INFO  ProcessorService  -
/fr/service/mysql/form/orbeon/shf-product-profile - Received request
2018-05-01 04:54:33,296 INFO  ProcessorService  -
/fr/service/mysql/form/orbeon/shf-product-profile - Timing: 31
2018-05-01 04:54:33,296 INFO  DatabaseContext  - Committing JDBC connection
for datasource: jdbc/mysql.
2018-05-01 04:54:33,312 INFO  lifecycle  - event: {"request": "1632",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "47 ms"}
2018-05-01 04:54:33,312 INFO  ProcessorService  -
/fr/service/persistence/form/orbeon/shf-product-profile - Timing: 63
2018-05-01 04:54:33,312 INFO  lifecycle  - event: {"request": "1631",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "63 ms"}
2018-05-01 04:54:33,343 INFO  ProcessorService  -
/fr/service/mysql/search/orbeon/shf-product-profile - Timing: 110
2018-05-01 04:54:33,343 INFO  lifecycle  - event: {"request": "1630",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "110 ms"}
2018-05-01 04:54:33,343 INFO  ProcessorService  -
/fr/service/persistence/search/orbeon/shf-product-profile - Timing: 141
2018-05-01 04:54:33,343 INFO  lifecycle  - event: {"request": "1629",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "141 ms"}
2018-05-01 04:54:33,421 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "xforms",
"message": "after cacheOrStore", "document cache current size": "2",
"document cache max size": "50"}
2018-05-01 04:54:33,421 INFO  ProcessorService  - /xforms-server - Timing:
266
2018-05-01 04:54:33,421 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "service",
"message": "end: handle", "time": "266 ms"}
2018-05-01 04:54:33,421 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: chain", "time": "266 ms"}
2018-05-01 04:54:33,421 INFO  lifecycle  - event: {"request": "1628",
"session": "F44BD60F1EC19137BD92A7425CC2DD3C", "source": "limiter",
"message": "end: filter", "time": "266 ms"}


Thanks,

Sheena

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Hi Sheena,

Got it, unfortunately the log isn't very useful in this case. And the
"Invalid reference to captcha component" message is unrelated (that message
isn't the symptom of a problem, and we've fixed this). So at this point this
is something that we at Orbeon would have to debug for you, using your form
and your data.

Are you using Orbeon Forms PE? If so, I would recommend you contact us
through your private support channel (on Basecamp). And of course, just let
me know if you need any help to put that in place.

Alex

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