PDF Blank / Orbeon 3.9.0 CE

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PDF Blank / Orbeon 3.9.0 CE

devwald
Hello, I'm a french user of Orbeon CE 3.9.0 and when i click on PDF button


I've got blank page. What can i do ?
Thanks.
PS : nothing in the logs
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Re: PDF Blank / Orbeon 3.9.0 CE

Erik Bruchez
Administrator
Fabien,

The best thing to do would be to try first with Orbeon Forms 4.0 to see if the issue persists.

-Erik


On Mon, Mar 18, 2013 at 5:13 AM, devwald <[hidden email]> wrote:
Hello, I'm a french user of Orbeon CE 3.9.0 and when i click on PDF button


I've got blank page. What can i do ?
Thanks.
PS : nothing in the logs

View this message in context: PDF Blank / Orbeon 3.9.0 CE
Sent from the Orbeon Forms (ops-users) mailing list archive at Nabble.com.


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Re: Re: PDF Blank / Orbeon 3.9.0 CE

devwald
I can't because i use a application (https://www.esup-portail.org/display/PROJESUPOPI/5.2.+Exploitation+de+Orbeon) with integrated Orbeon 3.9.0

Le 18/03/13 20:01, Erik Bruchez a écrit :
Fabien,

The best thing to do would be to try first with Orbeon Forms 4.0 to see if the issue persists.

-Erik


On Mon, Mar 18, 2013 at 5:13 AM, devwald <[hidden email]> wrote:
Hello, I'm a french user of Orbeon CE 3.9.0 and when i click on PDF button


I've got blank page. What can i do ?
Thanks.
PS : nothing in the logs

View this message in context: PDF Blank / Orbeon 3.9.0 CE
Sent from the Orbeon Forms (ops-users) mailing list archive at Nabble.com.


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Fabien Wald
Domaine Formation Insertion Recherche
Direction du Système d'Information
Tel: 02.99.14.13.59 - Fax: 02.99.14.13.50


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Re: Re: PDF Blank / Orbeon 3.9.0 CE

devwald
To complete, i active debug :

    <category name="org.orbeon.oxf.xforms.processor.XFormsServer">
        <priority value="debug"/>
    </category>


and this is my complete log :

INFO: Server startup in 17537 ms
2013-03-22 16:10:27,613 ERROR [http-80-1, org.orbeon.oxf.webapp.ProcessorService] - Exception at line 55, column 65 of oxf:/ops/xforms/xforms-server.xpl (reading processor output: name='response', id='xforms-response')
java.lang.NullPointerException
    at org.orbeon.oxf.xforms.state.XFormsStateManager.checkUUIDInSession(XFormsStateManager.java:92)
    at org.orbeon.oxf.xforms.state.XFormsStateManager.findOrRestoreDocument(XFormsStateManager.java:277)
    at org.orbeon.oxf.xforms.processor.XFormsServer.doIt(XFormsServer.java:152)
    at org.orbeon.oxf.xforms.processor.XFormsServer.access$000(XFormsServer.java:56)
    at org.orbeon.oxf.xforms.processor.XFormsServer$1.readImpl(XFormsServer.java:88)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl$TopLevelOutputFilter.read(ProcessorOutputImpl.java:263)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl.read(ProcessorOutputImpl.java:406)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsSAX(ProcessorImpl.java:260)
    at org.orbeon.oxf.processor.pipeline.TeeProcessor$TeeProcessorOutputImpl.readImpl(TeeProcessor.java:89)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl$TopLevelOutputFilter.read(ProcessorOutputImpl.java:263)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl.read(ProcessorOutputImpl.java:406)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsSAX(ProcessorImpl.java:260)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsTinyTree(ProcessorImpl.java:286)
    at org.orbeon.oxf.processor.ProcessorImpl$3.read(ProcessorImpl.java:315)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsObject(ProcessorImpl.java:365)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsObject(ProcessorImpl.java:330)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsTinyTree(ProcessorImpl.java:313)
    at org.orbeon.oxf.processor.pipeline.choose.ConcreteChooseProcessor.start(ConcreteChooseProcessor.java:186)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor$5.run(PipelineProcessor.java:661)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.executeChildren(PipelineProcessor.java:726)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.start(PipelineProcessor.java:658)
    at org.orbeon.oxf.processor.pipeline.choose.ConcreteChooseProcessor.start(ConcreteChooseProcessor.java:248)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor$5.run(PipelineProcessor.java:661)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.executeChildren(PipelineProcessor.java:726)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.start(PipelineProcessor.java:658)
    at org.orbeon.oxf.pipeline.InitUtils.runProcessor(InitUtils.java:89)
    at org.orbeon.oxf.webapp.ProcessorService.service(ProcessorService.java:97)
    at org.orbeon.oxf.servlet.OrbeonServletDelegate.service(OrbeonServletDelegate.java:133)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Thread.java:662)
2013-03-22 16:10:30,608 ERROR [http-80-1, org.orbeon.oxf.webapp.ProcessorService] - Exception at line 55, column 65 of oxf:/ops/xforms/xforms-server.xpl (reading processor output: name='response', id='xforms-response')
java.lang.NullPointerException
    at org.orbeon.oxf.xforms.state.XFormsStateManager.checkUUIDInSession(XFormsStateManager.java:92)
    at org.orbeon.oxf.xforms.state.XFormsStateManager.findOrRestoreDocument(XFormsStateManager.java:277)
    at org.orbeon.oxf.xforms.processor.XFormsServer.doIt(XFormsServer.java:152)
    at org.orbeon.oxf.xforms.processor.XFormsServer.access$000(XFormsServer.java:56)
    at org.orbeon.oxf.xforms.processor.XFormsServer$1.readImpl(XFormsServer.java:88)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl$TopLevelOutputFilter.read(ProcessorOutputImpl.java:263)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl.read(ProcessorOutputImpl.java:406)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsSAX(ProcessorImpl.java:260)
    at org.orbeon.oxf.processor.pipeline.TeeProcessor$TeeProcessorOutputImpl.readImpl(TeeProcessor.java:89)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl$TopLevelOutputFilter.read(ProcessorOutputImpl.java:263)
    at org.orbeon.oxf.processor.impl.ProcessorOutputImpl.read(ProcessorOutputImpl.java:406)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsSAX(ProcessorImpl.java:260)
    at org.orbeon.oxf.processor.ProcessorImpl.readInputAsTinyTree(ProcessorImpl.java:286)
    at org.orbeon.oxf.processor.ProcessorImpl$3.read(ProcessorImpl.java:315)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsObject(ProcessorImpl.java:365)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsObject(ProcessorImpl.java:330)
    at org.orbeon.oxf.processor.ProcessorImpl.readCacheInputAsTinyTree(ProcessorImpl.java:313)
    at org.orbeon.oxf.processor.pipeline.choose.ConcreteChooseProcessor.start(ConcreteChooseProcessor.java:186)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor$5.run(PipelineProcessor.java:661)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.executeChildren(PipelineProcessor.java:726)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.start(PipelineProcessor.java:658)
    at org.orbeon.oxf.processor.pipeline.choose.ConcreteChooseProcessor.start(ConcreteChooseProcessor.java:248)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor$5.run(PipelineProcessor.java:661)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.executeChildren(PipelineProcessor.java:726)
    at org.orbeon.oxf.processor.pipeline.PipelineProcessor.start(PipelineProcessor.java:658)
    at org.orbeon.oxf.pipeline.InitUtils.runProcessor(InitUtils.java:89)
    at org.orbeon.oxf.webapp.ProcessorService.service(ProcessorService.java:97)
    at org.orbeon.oxf.servlet.OrbeonServletDelegate.service(OrbeonServletDelegate.java:133)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Thread.java:662)
2013-03-22 16:10:40,591 WARN [http-80-3, org.exist.http.Descriptor] - Giving up unable to read descriptor file from /donnees/candidatures/deploy/WEB-INF/classes/properties/orbeon/descriptor.xml
2013-03-22 16:10:40,592 WARN [http-80-3, org.exist.http.Descriptor] - Giving up unable to read descriptor.xml file from classloader in package org.exist.http
2013-03-22 16:10:41,575 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:41,575 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:41,713 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:41,713 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:52,844 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:52,852 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:53,022 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:53,022 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:53,167 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:53,172 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:57,999 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:58,000 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:10:59,581 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:10:59,581 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:02,337 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:02,337 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:03,818 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:03,820 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:03,865 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:03,865 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:44,077 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:44,080 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:44,091 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:44,092 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:44,101 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:44,101 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:47,842 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:47,842 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:48,469 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:48,469 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}
2013-03-22 16:11:48,483 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-uuid"}
2013-03-22 16:11:48,488 WARN [http-80-1, org.orbeon.oxf.xforms.processor.XFormsServer] - xxforms:instance() - instance not found {instance id: "fr-save-locally-file-name"}

I have no error when i click on PDF but before i have got a error : java.lang.NullPointerException
I don't know if this error is link with : http://orbeon-forms-ops-users.24843.n4.nabble.com/2010-04-29-17-27-06-152-ERROR-ProcessorService-Exception-at-line-55-column-65-of-oxf-ops-xforms-xfor-td2076373.html

Any idea ?

Thanks

Le 19/03/13 07:31, Fabien WALD a écrit :
I can't because i use a application (https://www.esup-portail.org/display/PROJESUPOPI/5.2.+Exploitation+de+Orbeon) with integrated Orbeon 3.9.0

Le 18/03/13 20:01, Erik Bruchez a écrit :
Fabien,

The best thing to do would be to try first with Orbeon Forms 4.0 to see if the issue persists.

-Erik


On Mon, Mar 18, 2013 at 5:13 AM, devwald <[hidden email]> wrote:
Hello, I'm a french user of Orbeon CE 3.9.0 and when i click on PDF button


I've got blank page. What can i do ?
Thanks.
PS : nothing in the logs

View this message in context: PDF Blank / Orbeon 3.9.0 CE
Sent from the Orbeon Forms (ops-users) mailing list archive at Nabble.com.


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Fabien Wald
Domaine Formation Insertion Recherche
Direction du Système d'Information
Tel: 02.99.14.13.59 - Fax: 02.99.14.13.50


--
Fabien Wald
Domaine Formation Insertion Recherche
Direction du Système d'Information
Tel: 02.99.14.13.59 - Fax: 02.99.14.13.50


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Re: Re: PDF Blank / Orbeon 3.9.0 CE

Alessandro  Vernet
Administrator
Hi Fabien,

I am sorry, but we don't have the bandwidth to try to reproduce and fix issue in older versions of Orbeon Forms, when those issues are reported by the community, and only do this type of investigation and fixes for our PE customers (http://www.orbeon.com/pricing).

Maybe you can still try to upgrade to 4.0, and if this looks like it will be too time consuming maybe consider giving a go to the PE (for which we still support 3.9).

Alex
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Re: Re: PDF Blank / Orbeon 3.9.0 CE

gael.oberson
Hi Alex,

I'm experiencing the same issue with 4.3 PE on IE8.

Yes, we unfortunatly still need to support IE8..

Gaël
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Re: Re: PDF Blank / Orbeon 3.9.0 CE

Erik Bruchez
Administrator
Gaël,

It might be a different issue. Browsers handle PDF downloads differently. For example good modern browsers by default show the PDF inline in a browser tab with their own PDF renderer. Older browsers either prompted for download, or used the Adobe Acrobat plugin if installed (ouch).

Now, I suspect that the initial issue in this thread might have had to do with an error while rendering the PDF rather than a browser-related issue. But I am not sure, and that was with an old version of Orbeon Forms.

An IE8-specific issue is unlikely to be related to an error during PDF rendering, as that takes place on the server. So it must be something related to IE8 on the client, somehow. But when I try with the Orbeon built-in examples, with a plain IE8 on Windows 7, I get as expected the download dialog:



So do you see an error in the Orbeon logs when that happens?

What happens specifically with IE8 for you?

Is it the case for all forms, or only some forms? What about the Orbeon Forms demo forms?

-Erik