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Orbeon Forms 1 not responsive on macOS using Chrome

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Kwinten Jacobs-2

Orbeon Forms 1 not responsive on macOS using Chrome

Our website is using Orbeon Forms version 1 and clicking on any buttons that perform a redirect or other action return me to the top of the page but don't do anything else.

On the other hand, it is still possible to select options on the form, excluding input fields.

I've attached screencaps of the selectable but not clickable buttons, as well as the selectable options on the form.

I doubt there's a solution since its a very old version of forms and an update is due, but if anyone has had a similar case and a solution i'd be glad to hear about it.

Many thanks!

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clickableMenu.PNG (6K) Download Attachment

clickableOptions.PNG (8K) Download Attachment

Alessandro Vernet

Re: Orbeon Forms 1 not responsive on macOS using Chrome

Administrator

Hi Kwinten,

Browser change, and even if backward compatibility in browsers isn't too
terrible, there are cases where you just need to update your web app to work
with new browsers. It seems like you're in a case like this. Do you think
that upgrading to a recent version of Orbeon Forms would at all be possible
for you?

‑Alex

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Alessandro Vernet

Re: Orbeon Forms 1 not responsive on macOS using Chrome

Administrator

Hi Kwinten, have you maybe found a workaround for this one? If not, does it
look like upgrading Orbeon Forms could be an option for you?

‑Alex

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Kwinten Jacobs

Re: Orbeon Forms 1 not responsive on macOS using Chrome

Hi Alessandro,

I dont know why i didnt get a message regarding your first reply.

The webapp is supposed to be compatible with most browsers, and its only in
this specific case (MacOs & Chrome) that it fails. For example, Safari on
the same OS seems to work perfectly.

Unfortunately I didn't find a workaround, but, when the webapp will be
updated to a newer version of Orbeon forms, I am quite sure it will work.

-Kwinten

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Alessandro Vernet

Re: Orbeon Forms 1 not responsive on macOS using Chrome

Administrator

Hi Kwinten,

It is indeed unusual to have an issue on Chrome specifically on the Mac. But
I'm glad you will be able to upgrade, and of course, just let us know if
anything that we can help with comes up in the process.

‑Alex

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