403 Forbidden Error

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403 Forbidden Error

raheel
Hi, I have upgraded to Orbeon Forms 2016.3.201612230117 and when I open the
form builder to publish I get an error 403 Forbidden

Appreciate your help

Regards
Raheel

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Hi Raheel,

Could you share with us a screenshot of the web page when you are getting
this error? Also, could you remove the `orbeon.log`, restart the server,
reproduce the problem, and attach the `orbeon.log` you're getting? And
finally, after you get the error, can you clear the cookies in your browser,
reload the page, and see if you still get the problem?

Alex

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Hi Raheel,

Have you solved the issue with the "403 Forbidden" you were experiencing
upgrading to 2016.3? If not, could you share with us a screenshot of what
you're seeing and your `orbeon.log`, per my previous message?

Alex

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Re: 403 Forbidden Error

raheel
Hi Alex, its still not resolved yet.

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Re: 403 Forbidden Error

raheel
It works fine in my local environment but on a clustered environment (server)
it shows up with forbidden error

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Got it Raheel, share with us a screenshot of what you're seeing and your
`orbeon.log`, per my  previous message
<http://discuss.orbeon.com/403-Forbidden-Error-tp4663018p4663024.html>  ?

Alex

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Re: 403 Forbidden Error

raheel
Hi Alex, please find attached the screen shot

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Re: 403 Forbidden Error

raheel
<http://discuss.orbeon.com/file/t375589/yformserror.jpg>

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Hi Raheel,

Thank you for the screenshot; typically, this is the result of an earlier
error, which should be logged in your `orbeon.log`. Could you monitor your
`orbeon.log` while you reproduce this issue, and attach the part of the
`orbeon.log` starting with the error (or a little bit before it happened)?

Alex

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Re: 403 Forbidden Error

raheel
Hi Alex

2018-01-23 11:54:22,995 INFO  ProcessorService  -
/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/ops/images/xforms/processing.gif -
Timing: 0
2018-01-23 11:54:22,995 INFO  lifecycle  - event: {"request": "74",
"session": "E197A717371A5723CB46212020B095F8", "source": "service",
"message": "end: handle", "time": "0 ms"}
2018-01-23 11:54:22,995 INFO  lifecycle  - event: {"request": "74",
"session": "E197A717371A5723CB46212020B095F8", "source": "limiter",
"message": "end: nofilter", "time": "0 ms"}
2018-01-23 11:54:23,073 INFO  lifecycle  - event: {"request": "75",
"source": "limiter", "message": "start: filter", "path": "/xforms-server",
"method": "POST"}
2018-01-23 11:54:23,073 INFO  lifecycle  - event: {"request": "75",
"source": "limiter", "message": "start: chain", "path": "/xforms-server",
"method": "POST", "wait": "0"}
2018-01-23 11:54:23,073 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:54:23,073 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "service",
"message": "start: handle"}
2018-01-23 11:54:23,073 INFO  ProcessorService  - /xforms-server - Received
request
2018-01-23 11:54:23,151 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "xforms",
"message": "ajax with update events", "uuid":
"c49b49aaa0c955e85687cde7a67bb6c4195cee9e"}
2018-01-23 11:54:23,151 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "xforms",
"message": "before document lock", "uuid":
"c49b49aaa0c955e85687cde7a67bb6c4195cee9e"}
2018-01-23 11:54:23,151 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "xforms",
"message": "Unknown form document requested."}
2018-01-23 11:54:23,151 INFO  XFormsServer  - Unknown form document
requested.
2018-01-23 11:54:23,167 INFO  ProcessorService  - /xforms-server - Timing:
94
2018-01-23 11:54:23,167 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "service",
"message": "end: handle", "time": "94 ms"}
2018-01-23 11:54:23,167 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "limiter",
"message": "end: chain", "time": "94 ms"}
2018-01-23 11:54:23,167 INFO  lifecycle  - event: {"request": "75",
"session": "90040D9C47C1BF9F0B4B581A94FE5369", "source": "limiter",
"message": "end: filter", "time": "94 ms"}
2018-01-23 11:54:32,370 INFO  lifecycle  - event: {"request": "76",
"source": "limiter", "message": "start: nofilter", "path":
"/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-4307056219799c3b9a3e84357e3c23bcf4cd0b77.css",
"method": "GET"}
2018-01-23 11:54:32,370 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:54:32,370 INFO  lifecycle  - event: {"request": "76",
"session": "8EDA5D561694E852C7FF66264556E944", "source": "service",
"message": "start: handle"}
2018-01-23 11:54:32,386 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-4307056219799c3b9a3e84357e3c23bcf4cd0b77.css
- Received request
2018-01-23 11:54:32,386 INFO  lifecycle  - event: {"request": "77",
"source": "limiter", "message": "start: nofilter", "path":
"/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-2d5b80ef2783026a85d322033ef139b35da8005f.css",
"method": "GET"}
2018-01-23 11:54:32,386 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:54:32,386 INFO  lifecycle  - event: {"request": "77",
"session": "36A11DDBB350C5CD40896C7676CBA6D5", "source": "service",
"message": "start: handle"}
2018-01-23 11:54:32,386 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-2d5b80ef2783026a85d322033ef139b35da8005f.css
- Received request
2018-01-23 11:54:32,386 INFO  lifecycle  - event: {"request": "78",
"source": "limiter", "message": "start: nofilter", "path":
"/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/button.min.js.map",
"method": "GET"}
2018-01-23 11:54:32,386 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:54:32,417 INFO  lifecycle  - event: {"request": "78",
"session": "88826E711FF92A2B5DB6196EA5D98B1F", "source": "service",
"message": "start: handle"}
2018-01-23 11:54:32,417 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/button.min.js.map -
Received request
2018-01-23 11:54:32,433 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-4307056219799c3b9a3e84357e3c23bcf4cd0b77.css
- Timing: 47
2018-01-23 11:54:32,433 INFO  lifecycle  - event: {"request": "76",
"session": "8EDA5D561694E852C7FF66264556E944", "source": "service",
"message": "end: handle", "time": "63 ms"}
2018-01-23 11:54:32,433 INFO  lifecycle  - event: {"request": "76",
"session": "8EDA5D561694E852C7FF66264556E944", "source": "limiter",
"message": "end: nofilter", "time": "63 ms"}
2018-01-23 11:54:32,448 INFO  lifecycle  - event: {"request": "79",
"source": "limiter", "message": "start: nofilter", "path":
"/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/form-runner.min.js.map",
"method": "GET"}
2018-01-23 11:54:32,448 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:54:32,448 INFO  lifecycle  - event: {"request": "79",
"session": "D8F447BAD23A23146670F376DF9FF254", "source": "service",
"message": "start: handle"}
2018-01-23 11:54:32,448 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/form-runner.min.js.map
- Received request
2018-01-23 11:54:32,448 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/form-runner.min.js.map
- Timing: 0
2018-01-23 11:54:32,448 INFO  lifecycle  - event: {"request": "79",
"session": "D8F447BAD23A23146670F376DF9FF254", "source": "service",
"message": "end: handle", "time": "0 ms"}
2018-01-23 11:54:32,448 INFO  lifecycle  - event: {"request": "79",
"session": "D8F447BAD23A23146670F376DF9FF254", "source": "limiter",
"message": "end: nofilter", "time": "47 ms"}
2018-01-23 11:54:32,464 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/button.min.js.map -
Timing: 47
2018-01-23 11:54:32,464 INFO  lifecycle  - event: {"request": "78",
"session": "88826E711FF92A2B5DB6196EA5D98B1F", "source": "service",
"message": "end: handle", "time": "47 ms"}
2018-01-23 11:54:32,464 INFO  lifecycle  - event: {"request": "78",
"session": "88826E711FF92A2B5DB6196EA5D98B1F", "source": "limiter",
"message": "end: nofilter", "time": "78 ms"}
2018-01-23 11:54:32,464 INFO  ProcessorService  -
/xforms-server/3438fd82ca24b73625c22f3fdc61f8d537c7eab7/orbeon-2d5b80ef2783026a85d322033ef139b35da8005f.css
- Timing: 78
2018-01-23 11:54:32,464 INFO  lifecycle  - event: {"request": "77",
"session": "36A11DDBB350C5CD40896C7676CBA6D5", "source": "service",
"message": "end: handle", "time": "78 ms"}
2018-01-23 11:54:32,464 INFO  lifecycle  - event: {"request": "77",
"session": "36A11DDBB350C5CD40896C7676CBA6D5", "source": "limiter",
"message": "end: nofilter", "time": "78 ms"}
2018-01-23 11:55:18,371 INFO  lifecycle  - event: {"request": "80",
"source": "limiter", "message": "start: filter", "path": "/xforms-server",
"method": "POST"}
2018-01-23 11:55:18,371 INFO  lifecycle  - event: {"request": "80",
"source": "limiter", "message": "start: chain", "path": "/xforms-server",
"method": "POST", "wait": "0"}
2018-01-23 11:55:18,371 INFO  ProcessorService  - Session listener - Session
created.
2018-01-23 11:55:18,371 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "service",
"message": "start: handle"}
2018-01-23 11:55:18,371 INFO  ProcessorService  - /xforms-server - Received
request
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "xforms",
"message": "ajax with update events", "uuid":
"c49b49aaa0c955e85687cde7a67bb6c4195cee9e"}
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "xforms",
"message": "before document lock", "uuid":
"c49b49aaa0c955e85687cde7a67bb6c4195cee9e"}
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "xforms",
"message": "Unknown form document requested."}
2018-01-23 11:55:18,403 INFO  XFormsServer  - Unknown form document
requested.
2018-01-23 11:55:18,403 INFO  ProcessorService  - /xforms-server - Timing:
32
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "service",
"message": "end: handle", "time": "32 ms"}
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "limiter",
"message": "end: chain", "time": "32 ms"}
2018-01-23 11:55:18,403 INFO  lifecycle  - event: {"request": "80",
"session": "E577CE37590EA0A6DE14EBC820DC2641", "source": "limiter",
"message": "end: filter",

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Re: 403 Forbidden Error

raheel
Hi Alex, I noticed you helped resolve a similar issue in June 2017. What was
the resolution? Sorry I am in an urgent need of assistance please

Regards
Raheel

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Raheel, & all.

For reference, for people finding this through a search, I've put a link
below to that thread where we've continued this  think you're continued this
discussion:

http://discuss.orbeon.com/Resource-not-loading-404-Error-td4662354.html

Alex

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Re: 403 Forbidden Error

Alessandro  Vernet
Administrator
Hi Raheel,

Did you get a chance to make more progress investigating the source of the
403, for instance increasing the debug level per my recommendation earlier,
and analyzing the `orbeon.log`?

Alex

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